Over het museum
The idea for the Chocoversum came from the Bremen chocolate maker Hachez, which wanted to show a wide audience how chocolate is made. The hands-on exhibition opened on December 3, 2011, in the Meßberghof in Hamburg's Kontorhausviertel (office building district), across from the Chilehaus. It was initially run by a joint company of Hachez and two private partners; from 2012 to 2018 an external management company ran the venue, after which Hachez took over again.
In 2016 the exhibition was thoroughly redesigned with a stronger focus on hands-on participation. Since 2023 the venue has operated as Chocoversum GmbH, independent of any single chocolate brand, and works with a range of chocolate makers and manufacturers. A new chocolate workshop was added in 2024. According to the museum, more than 2.5 million people have visited since it opened; in 2024 the figure was around 230,000.
Unlike a conventional museum, the Chocoversum can only be visited on a guided tour lasting about 90 minutes. It covers some 1,200 square meters and eight stations: from fresh cocoa pods through fermentation and roasting to working production machines, with several tastings along the way. Cocoa farming, sustainability and the colonial history of cocoa are also covered. At the end, every guest designs their own chocolate bar to take home.
Hoogtepunten
- Guided chocolate tour through eight interactive stations
- Six tastings, from the cocoa bean to the finished bar
- Design your own chocolate bar in the chocolate workshop
- Production machines such as a conche and a roller mill in operation
- Photo spot with an XXL chocolate bar
Vaste collectie
- Die Schokotour – Guided tour through eight interactive stations on growing, processing and enjoying cocoa, with tastings and the chance to design your own chocolate bar.
- Opgericht
- 2011
- Beheerder
- Chocoversum GmbH
- Bezoekers per jaar
- ca. 230.000 (2024)
Toegangsprijzen & kortingen
| Volwassenen | € 23 |
|---|---|
| Met korting | € 18School students, university students, apprentices, people with disabilities (degree of disability 70 or higher), volunteer service participants and holders of the Engagement-Karte (volunteer card) |
| Kinderen & jongeren | € 11gratis t/m 5 jaar · Children ages 6–17 from €11 (same-day price €15). Children up to age 5 free; with their own chocolate bar €5.50. Recommended for ages 6 and up. According to the price list, children under 14 only with adults (FAQ: under 12 only when accompanied by an adult). |
| Senioren | –No specific senior discount listed. |
| Mensen met een beperking | € 18begeleider gratis · Reduced rate for a degree of disability of 70 or higher; companion (“B” marker) admitted free, their own chocolate bar costs €5.50. |
| Studenten | € 18Reduced rate (same-day price €23). |
| Groepen | € 21 p.p.Private group tour for adults €21 per person when starting before 16:45, €28 from 17:00; flat rate of €294 or €392 respectively for small groups of up to 14 people. Schools/children's groups €220 for up to 20 people, €11 for each additional person; vocational schools, university students, apprentices and guests with disabilities €245 for up to 14 people, €17.50 for each additional person. Group booking recommended for 11 or more people. |
| Gezinnen | € 57From €57 (same-day price €73) for one adult, two children and one additional person. |
| Child up to age 5 with their own chocolate bar | € 5,50 |
| XXL chocolate workshop (per person, groups of 13 or more) | € 39Tour including four bars of your own. |
| Cocoa ceremony (per person, groups of 17–25) | € 52 |
Dynamic pricing: early-bird online prices from €23 (adults), €18 (reduced), €11 (children), €57 (family); same-day prices €29, €23, €15 and €73 respectively. Prices valid until December 31, 2026. 15% off the same-day price with the Hamburg Card. Your own chocolate bar is included in the ticket.
Toegankelijkheid
- Rolstoeltoegankelijk
- Lift: geen informatie
- Aangepast toilet
- Gehandicaptenparkeerplaats: geen informatie
- Hulphonden welkom
- Tastmodellen / voelbare objecten: geen informatie
- Rondleidingen in gebarentaal: geen informatie
- Informatie in eenvoudige taal: geen informatie
- Audiodescriptie: geen informatie
The exhibition is entirely step-free on the first floor (ground level), entrance with ramp, wheelchair-accessible restroom; the Meßberg subway exit is accessible. Dogs not allowed, except service dogs. The last third of the tour is spent standing; light, sound and scent effects. Public accessible parking spaces nearby; accessibility audit report available from Hamburg Tourismus.
Kinderen & gezin
Erg geschikt voor kinderen & gezinnenAanbevolen vanaf 6 jaar
| Toegang kinderen | gratis t/m 5 jaar |
|---|---|
| Gezinsticket | € 57 · From €57 (same-day price €73) for one adult, two children and one additional person. |
- Gezinsrondleidingen & workshops
- Doe- en voelstations
- Kinderwagenvriendelijk
- Verschoonruimte
- Kinderfeestjes
Recommended from age 6; children under 12 only with adult supervision. On the tour, each person creates their own bar of chocolate. Children's birthday parties for groups of up to 16. Ground-level access; strollers are locked up in the foyer, baby changing tables in the restrooms.
Bereikbaarheid & parkeren
Met het openbaar vervoer
Meßberg
U1 to Meßberg (right next to the building); bus M4 and M6 to Brandstwiete.
Met de auto
Betaald parkeren
Due to construction work, only a few paid short-term spaces (max. 2 hours) on the street Pumpen and at Burchardplatz; for longer parking, use the parking lot at the Deichtorhallen (Oberbaumbrücke 1). Coaches on the southern Willy-Brandt-Straße (max. 2 hours). Arriving by bus and train is recommended.
A little under a 10-minute walk from the main station; Meßberg subway exit is accessible.
Route plannenService & horeca
- Museumwinkel
- Kluisjes
Chocoversum shop open daily without admission, including Sundays and public holidays. Lockers for a deposit.
Evenementen & zaalverhuur
- Zakelijke evenementen
No room rental listed; for companies, clubs and private groups there are bookable formats such as private chocolate tours (14–32 people per time slot), the XXL chocolate workshop, a cocoa ceremony and children's birthday parties.
Aanvragen & detailsJe bezoek plannen
| Rondleidingen | ja · duur ca. 1,5 uur |
|---|---|
| Aanbod voor scholen | ja |
| Fotograferen | Photos allowed; videos and livestreams are not. |
| Goed om te weten | Visits only as a guided chocolate tour (in German; English only by advance booking). Online, max. 14 tickets per booking. School classes and daycare groups (preschool age and up) get their own tours with teaching materials; during the holiday months of July, August and October only a few group slots are available. Bringing your own water bottle is recommended; note for allergy sufferers: may contain traces of nuts, gluten and lactose. |
