Chocoversum

About the museum

The idea for the Chocoversum came from the Bremen chocolate maker Hachez, which wanted to show a wide audience how chocolate is made. The hands-on exhibition opened on December 3, 2011, in the Meßberghof in Hamburg's Kontorhausviertel (office building district), across from the Chilehaus. It was initially run by a joint company of Hachez and two private partners; from 2012 to 2018 an external management company ran the venue, after which Hachez took over again.

In 2016 the exhibition was thoroughly redesigned with a stronger focus on hands-on participation. Since 2023 the venue has operated as Chocoversum GmbH, independent of any single chocolate brand, and works with a range of chocolate makers and manufacturers. A new chocolate workshop was added in 2024. According to the museum, more than 2.5 million people have visited since it opened; in 2024 the figure was around 230,000.

Unlike a conventional museum, the Chocoversum can only be visited on a guided tour lasting about 90 minutes. It covers some 1,200 square meters and eight stations: from fresh cocoa pods through fermentation and roasting to working production machines, with several tastings along the way. Cocoa farming, sustainability and the colonial history of cocoa are also covered. At the end, every guest designs their own chocolate bar to take home.

Highlights

• Guided chocolate tour through eight interactive stations
• Six tastings, from the cocoa bean to the finished bar
• Design your own chocolate bar in the chocolate workshop
• Production machines such as a conche and a roller mill in operation
• Photo spot with an XXL chocolate bar

Permanent exhibitions

• Die Schokotour – Guided tour through eight interactive stations on growing, processing and enjoying cocoa, with tastings and the chance to design your own chocolate bar.

Founded

2011

Operated by

Chocoversum GmbH

Visitors per year

approx. 230,000 (2024)

Admission & discounts

Dynamic pricing: early-bird online prices from €23 (adults), €18 (reduced), €11 (children), €57 (family); same-day prices €29, €23, €15 and €73 respectively. Prices valid until December 31, 2026. 15% off the same-day price with the Hamburg Card. Your own chocolate bar is included in the ticket.

Accessibility

• Wheelchair accessible
• Elevator: no information
• Accessible restroom
• Accessible parking: no information
• Service dogs welcome
• Tactile models & exhibits: no information
• Sign language tours: no information
• Easy-to-read materials: no information
• Audio description: no information

The exhibition is entirely step-free on the first floor (ground level), entrance with ramp, wheelchair-accessible restroom; the Meßberg subway exit is accessible. Dogs not allowed, except service dogs. The last third of the tour is spent standing; light, sound and scent effects. Public accessible parking spaces nearby; accessibility audit report available from Hamburg Tourismus.

Kids & families

Great for kids & familiesRecommended for ages 6+

• Family tours & workshops
• Hands-on stations
• Stroller-friendly
• Baby changing facilities
• Kids’ birthday parties

Recommended from age 6; children under 12 only with adult supervision. On the tour, each person creates their own bar of chocolate. Children's birthday parties for groups of up to 16. Ground-level access; strollers are locked up in the foyer, baby changing tables in the restrooms.

Getting there & parking

A little under a 10-minute walk from the main station; Meßberg subway exit is accessible.

Amenities & dining

• Museum shop
• Lockers

Chocoversum shop open daily without admission, including Sundays and public holidays. Lockers for a deposit.

Events & venue rental

• Corporate events

No room rental listed; for companies, clubs and private groups there are bookable formats such as private chocolate tours (14–32 people per time slot), the XXL chocolate workshop, a cocoa ceremony and children's birthday parties.

Plan your visit