SchokoMuseum Wien

About the museum

The SchokoMuseum belongs to the Confiserie Heindl, a Viennese family business with more than 70 years of history, and has been located since 2001 directly at the production site on Willendorfer Gasse in the 23rd district. It sees itself as Vienna’s first chocolate museum and is deliberately located close to production: on the upper floor, visitors can look into the production of the confiserie and of the wafer specialist Pischinger, the oldest confectionery brand in Austria.

The museum tour tells the story of cocoa and chocolate over three millennia, from the Olmecs to the modern praline. It explains how the cocoa bean becomes chocolate, from cultivation and fermentation through roasting and grinding to conching, and lets guests taste along the way. According to the museum, only cocoa from certified Fairtrade cultivation is used.

The experience includes freshly made tastings, several chocolate fountains with warm, liquid chocolate and the SchokoKino (chocolate cinema). There are also guided tours, an audio guide as an app, as well as praline workshops for adults and children and children’s birthday parties with their own programmes.

Highlights

• Museum tour from the cocoa bean to the praline
• Chocolate fountains with warm chocolate to sample
• Freshly made tastings from Heindl and Pischinger
• Insight into ongoing production on the upper floor
• Praline workshops and children’s birthday parties

Founded

2001

Operated by

Walter Heindl GmbH (Confiserie Heindl)

Admission & discounts

The ticket is valid once on the booked day; it includes the museum tour, tastings, chocolate fountains, SchokoKino and the view into production. NÖ CARD: free admission once in the 2026/2027 season, including 1 child under 6 (cannot be combined with workshops, children’s birthday parties and group bookings). Tickets online or at the box office.

Accessibility

• Partially wheelchair accessible
• Elevator: not available
• Accessible restroom: no information
• Accessible parking: no information
• Service dogs welcome: no information
• Tactile models & exhibits
• Sign language tours: no information
• Easy-to-read materials: no information
• Audio description: no information

The ground floor with foyer, ticket desk, SchokoKino, exhibition area, chocolate fountains and toilets is accessible without barriers. The production area and workshop area on the upper floor can only be reached by stairs. Scent and touch station in the museum area, films with sound in the SchokoKino. Dogs are not allowed because of the open food.

Kids & families

Great for kids & families

• Family tours & workshops
• Activity booklet, scavenger hunt or kids’ audio guide
• Hands-on stations
• Kids’ birthday parties

Praline workshops for children (depending on the season, 90 minutes, recommended from about age 4 or 5 to 14; minors accompanied by an adult), riddle rally, family ticket and children’s birthday parties in three packages with workshop, tour, film and tastings. Programmes for schools and kindergartens.

Getting there & parking

By car from the south via the A23, exit Knoten Inzersdorf; from the west via the A1, A21 or A23, also Knoten Inzersdorf.

Amenities & dining

• Café: not available
• Restaurant: not available
• Museum shop: not available

No café: chilled drinks are available at the ticket desk, and the foyer has a water dispenser, a coffee machine and seating. Pralines to take away are sold by the Heindl shop opposite. In the museum area, except in the foyer, open drinks and food brought from outside are not allowed.

Events & venue rental

• Spaces for rent
• Private parties
• Corporate events

Private events, corporate events and groups on request, also outside regular opening hours.

Plan your visit